In many cases, when you are trying to move your exchange server mailbox from older version to newer version, the move operation might not complete successfully and you are getting an error message like:

“Error: Moving messages
CN=Test User, CN=Users,
DC=Machine, DC=Company, DC=Com:
The MAPI call failed.
MAPI or an unspecified service provider.
ID no: 80004005-0000-00000000”

Along with this error message, you may also find the following events in the Even Log of Exchange Server:

Event Type: Error
Event Source: MSExchangeAdmin
Event Category: Move Mailbox
Event ID: 9172
Date: 5/19/2000
Time: 10:45:44 PM
User: N/A
Computer: WSILVER01
Description:
Failed to copy messages to the destination mailbox store.
Error: The MAPI call failed.
MAPI or an unspecified service provider.
ID no: 80004005-0000-00000000

After this error, you are not able to open or access and even you can’t move your data.

Reason

You may experience this problem if your mailboxes contain email messages with disassociated or stripped attachments or they have corrupted or damaged emails. When you select any email in your mailbox, you may get one of the following errors:

è Cannot open attachment

è Access Denied

To successfully complete the move operation, you need to resolve this problem.

Resolution

You have to remove that particular email from the mailbox before moving it. There are two type of method to delete an email. You can simply use Shift + Delete or you can delete by pressing del key. If you delete the emails by simply using Delete button then you need to empty Deleted Items folder before moving.

Once you deleted your corrupted emails, ten you are able to move your mailbox but this is not the ideal solution. In this procedure, you will loss of your important data. To prevent such situations, you should perform EDB recovery to repair the corrupted emails, in place of deleting them.

EDB Recovery is a third party tools known as EDB Repair software. This software has the ability to recovery all your important data without any problem. Stellar Phoenix Mailbox Exchange Recovery can extract all your emails, notes, contacts and other EDB objects.

This software will easily recover your corrupted edb files. EDB Repair software is easy to use and also its user friendly. This software will support MS Exchange Server 5.5, 2000 and 2003. This EDB Recovery software is compatible with Windows XP, 2003 and 2000.